CUSTOMER CARE

 

PRODUCT CARE

Always rinse in cold water, never soak, dry in shade, avoid rough surfaces, and wash in soapy water to remove dirt & oils.
Drip dry out of sunlight.
Do not use bleach, strong detergent, iron, tumble dry, wring, or leave rolled up wet.

 

SIZE CHART

 

For further information on sizing, please do not hesitate to contact us.

 

DELIVERY & RETURNS


FREE SHIPPING IN INDONESIA

Please allow 5 - 7 business days

Southeast Asia: $9.99
Rest of Asia: $19.99
Australia: $14.99
USA: $9.99
Europe: $19.99
Latin America: $19.99
Middle East: $19.99

Please allow 5 - 7 business days.

Taje Swimwear has a no refund policy and will only exchange if the product is flawed. You may exchange for any product on the website which has the same value or less. If the value is more than the original purchase additional fees will be charged.

 

Returned items should be unused and must be returned in original packaging and tag in place along with any enclosed documentation. Return postage and handling fees will be paid by the customer. We have the right to refuse a return if it does not comply with the above. If the package does not arrive safely to us we will not be able to complete the refund, so please use a tracking system.

 

Once we have received the returned item, kindly give us up to 5 business days for us to dispatch the replaced item to you. If the returned for exchanged item is not in stock, this process may take longer in which we will notify you via email. If you have any further questions, please contact Customer Care at Info@tajeswimwear.com

 

Please note at times unexpected certain delays in shipping may occur which Taje Swimwear has no control over.

All orders are processed during business hours Monday - Friday. Please provide a phone number when placing your order.

Orders cannot be cancelled after they have been confirmed through our website.

Refunds are not accepted unless the item is faulty. Photos of faulty items will be required and we will then inspect and decide wether to refund.

To make sure the bikini you have chosen fits correctly please follow our size chart or contact us at tajeswimwear@info.com
if you have any questions regarding sizing.

If a shipment is undelivered, we will not be responsible for any return or original shipping fees. Please use the Tracking Number given to you and kindly use this website www.track-trace.com under EMS setting to track your order. For shipments through DHL you can track it via DHL’s website.

Taje Swimwear is not responsible for any customs charges or local taxes due to international shipment.
Please be advised on your countries regulations as payment of these duties may be necessary to release your order.

 

 

THANK YOU